Thursday, 06 October 2016 07:31

Emergency Rescue Service 9999

Written by

Family Medical Practice has launched Vietnam’s first 24-hour emergency response system. The new service can be accessed in Ho Chi Minh City by pressing *9999 on your phone.


However, the subscription-only service, which starts from VND575,000 per person per year, currently only covers Districts 1, 2, 3, Binh Thanh and Phu Nhuan in Ho Chi Minh City. There are plans to expand coverage city-wide in early 2017.


“Vietnam has never had a system like this before,” says Dr Rafi Kot, founder of Family Medical Practice and the driving force behind the *9999 programme.


The system is founded on state-of-the-art technology from leading international supplier Priority Dispatch, which has its technology deployed in 1,600 emergency centres in over 52 countries worldwide.


“In the past, when people [have had] an emergency, they have simply waved down a taxi to take them to hospital,” explains Dr Rafi. “Now, life-saving support is just five keystrokes away. Press star and then 9,9,9 and 9.”


For more information or to subscribe, click on

Last modified on Thursday, 06 October 2016 07:34
The Word

Yes, that's us! Word Vietnam. And here's our tagline: Everything you need to know about Vietnam and a little bit more. Any comments, drop us a line on

Leave a comment

Make sure you enter the (*) required information where indicated.Basic HTML code is allowed.

Online Partners